VideoConsults is designed specifically for provider-to-provider consults, connecting facilities such as hospitals, micro-hospitals, ALFs, SNFs, LTCs, FQHCs, and other care settings with vetted specialists to make timely, informed clinical decisions. This approach helps reduce unnecessary transfers, ensures access to specialty expertise, and supports efficient, high-quality care within the facility.

For patient-facing consults, eClinic by HealthOcta enables direct access to specialists. These consults are often cash-pay and are commonly used for second opinions or advisory purposes, providing patients with guidance while complementing the provider-to-provider model of VideoConsults.